Customer retention is the key to a successful business and to remain profitable, there are several strategies you should implement to keep them coming back for more. Did you know that selling to your existing customer base is 6-7 times less expensive than gaining new customers? And although your business may be the best around…
Retail customer service starts with eye contact. Making eye contact tells the customer you see them and are ready to help. If you are busy with another customer, eye contact and a quick head nod lets them know you’ll be with them ASAP. Customers interact with your staff each time they walk into your store. …
What is the best way to reach tradesmen so that they will use the tools, building materials, or services you offer? It’s a question that is often asked within our industry and the answer is comprised of numerous components. We’re going to cover the most important dos and don’ts so you can effectively market to…
Did you know there are thousands of different grades of steel? A steel’s grade describes the amount of carbon it contains, what alloying elements it contains, and the way it has been processed. At its simplest, steel is a combination of iron and carbon, key elements of the manufacturing process affect the finished material’s weight, strength,…
La mayoría de los propietarios tienen una lista de proyectos de reparación y mejora. Un propietario experto puede sentirse cómodo asumiendo algunas de estas tareas por sí mismo. Un propietario que carece de herramientas, tiempo o experiencia en el bricolaje puede recurrir a un manitas profesional para que se encargue de las reparaciones y mejoras generales del hogar. Un manitas es alguien cualificado, con experiencia...
Hay varias señales que indican que su tejado puede necesitar ser reparado o sustituido. Si ves signos de humedad en el interior de tu casa, como manchas oscuras o pintura descascarillada en los techos o en la parte superior de las paredes, o tu tejado se ha visto afectado por fuertes vientos, granizo, acumulación de hielo o la caída de una rama, debes...